Please see our Privacy Policy here.

Orders typically ship within 7 business days, but sometimes we are able to ship your order the same day it is placed. Once your order has shipped, it should arrive within 2-12 days to U.S. addresses, depending on what shipping method was chosen during checkout.

Digital products are emailed right away. No physical product will be shipped.

Orders are processed immediately once they are received. Digital products are emailed right away. We are unable to make any changes to order details (name, address, products, combining orders, cancellations, etc.) once an order is submitted through our shop. Please verify everything before submitting your order. 

We currently do not accept returns, exchanges or cancellations. If your order arrived damaged, please send us an email at hello@simplidaypaper.com within 7 days of receiving your order. Please see our Return Policy.

At this time, we only ship to the US addresses.

USPS can run into delays. A package is considered lost if it does not arrive within 30 days of an order being shipped. Please try and wait the 30 days, and if it still doesn’t arrive please contact us and we will do our best to look into it and help find a solution.

USPS can sometimes mark packages as delivered prematurely, so what we recommend doing is:
1) Check around your house, near the mailbox, on the porch etc.
2) Ask other members of your household if maybe they brought it in.
3) Check with neighbors, talk with your mailman to see where he left it.
4) Most importantly, we highly recommend either going to or calling your local USPS and providing them with the tracking number and letting them know it says delivered, but you are unable to find it. Their system has GPS coordinates in which they should be able to locate where they marked it as delivered.